Cloud SysOps

Cloud SysOps

As part of our MSP services Infiniti provides AWS SysOps services. This includes the planning, designing, building, and monitoring of your services on the AWS cloud platform.

Infiniti’s AWS SysOps include:
  • Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS
  • Migrating an existing on-premises application to AWS
  • Implementing and controlling the flow of data to, and from AWS
  • Selecting the appropriate AWS service based on compute, data, or security requirements
  • Identifying appropriate use of AWS operational best practices
  • Estimating AWS usage costs and identifying operational cost control mechanisms

From 24/7 monitoring to effective issue remediation and dedicated maintenance, Infiniti provides expertly-handled, scalable, managed services to complement or supplement your internal web ops teams. Our SysOps services include three areas of focus: Monitoring, Remediation and Management.


Experts monitor your infrastructure 24/7, investigate problems, and quickly escalate issues based on predetermined procedures.


Issue resolution is handled by senior engineers capable of solving problems ranging from minor to catastrophic.


This holistic service offers complete infrastructure management from problem resolution to daily maintenance — providing you with the complete function of a dedicated web operations team.

Certified engineers and administrators to provide specific services as part of Infiniti's SysOps offerings:

Monitoring and Metrics

  • Monitoring AWS instance types, utilization and performance
  • Creating CloudWatch alarms
  • Installing and configuring monitoring scripts for Amazon EC2 instances
  • Elastic Compute Cloud (EC2) instance and system status checks
  • Monitoring EBS for performance and availability
  • Monitoring RDS for performance and availability
  • Monitoring ElastiCache for performance and availability
  • Monitoring the Elastic Load Balancer for performance and availability

Implement and Managing Security

  • Defining S3 bucket policies
  • Building IAM policies
  • Creating Network Access Control Lists (NACLs)

Implementing AWS Network Services

  • VPCs, subnets, and routing tables
  • Route53 and DNS failover, weighted routing policies in Route53, and latency based routing
  • NAT instance configuration
  • Use of elastic IP addresses

Implementing High Availability, Scalability and Elasticity

  • RDS Multi-AZ failover
  • Determining reserved instance purchases based on business needs
  • Upgrading instances vs. auto scaling

Optimizing the Environment

  • Off-loading database workload
  • Pre-warming EBS volumes
  • Pre-warming the Elastic Load Balancer
  • Identifying performance bottlenecks and network bottlenecks
  • Identifying issues with an application deployment
  • Troubleshooting auto scaling issues

Managing Backup and Recovery Processes

  • Creating and scripting automation for EC2 snapshots
  • Using Glacier
  • Storing log files and backups

AWS Direct Connect and VPN

AWS Storage Gateway